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aboutus

 

Where Customer Service Is Our #1 Priority!

 

Since 1986 our reputation for excellence throughout the petroleum and manufacturing industries has allowed us to expand to a wide variety of customers, ranging from small businesses to some of the largest multinational companies in the world.  These customers choose NIS for our ability to anticipate and respond to their ever-changing needs.  NIS is proud to provide you with the most reliable service, superior quality, and cost–effective value in the industry.

Although we have the products you would expect from a premier supplier, NIS is tenacious in our efforts to make sure every aspect of your supply chain is efficient and provides additional savings.  Inventory management is an area a lot of businesses overlook.  NIS employs an expert team of professionals that can identify areas of concern in just about every operation and formulate solutions that will save money as well as increase productivity. 

 

Opening an Account

To open a new account, we require three trade references and your bank.  For credit application, call us or email us at info@nistx.com

Shipping

All items are shipped F.O.B. Shipping point; either our warehouse, the supplier or manufacturer. 

Free Local Delivery

Free local delivery on our trucks from our warehouse.

Returns

Before returning items please call NIS to request a Return Merchandise Number (RMA).  Items are subject to suppliers/manufactures inspection before a credit is issued. 

Damaged or Lost Products

NIS Delivery: Please notify us within 24 hours to report any discrepancies to your orders.

UPS: Please call us immediately so we can reship your product and file a claim; keep all damaged boxes from UPS for inspection

Motor Freight:  Please note all damages on the Bill of Lading before accepting all the product.  Notify us and the carrier of damages; keep all damaged goods and containers for inspection.